
Ayman Douma
Senior Collection Officer
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نبذة
Results-driven Real Estate Marketing Specialist with hands-on experience working with leading real estate developers and marketing companies in Egypt and the UAE. Proven ability to promote residential and commercial properties, generate qualified leads, manage client relationships, and support sales closures. Experienced in real estate consultancy environments and familiar with market analysis, client presentations, and property marketing strategies.
الخبرة
Collection Officer at Tahseel – Hadaf Al Khaleej Debt Collection (2024-12 – Present)
- Conduct follow-up with clients to collect overdue payments and negotiate repayment terms.
- Ensure compliance with UAE collection laws and company policies.
- Record and track all interactions using CRM and financial systems.
- Support management in achieving monthly recovery targets and reducing bad debt ratios.
Trainee – Engineering & Real Estate Consultancy at Al-Majal Engineering Consultancy (2024-09 – 2024-11)
- Gained exposure to real estate consultancy and engineering project workflows.
- Assisted in preparing reports, client documentation, and presentations.
- Learned fundamentals of property evaluation, project coordination, and consultancy standards in the UAE market.
Real Estate Marketer at Asas Real Estate Development Company (2021-01 – 2024-09)
- Executed marketing plans for residential and investment properties.
- Identified customer needs and matched them with appropriate real estate units.
- Followed up with clients to ensure satisfaction and repeat business.
- Monitored real estate market trends and competitor offerings.
Real Estate Developer at Abraj Real Estate Marketing Company (2019-01 – 2021-01)
- Promoted and sold real estate development projects across multiple locations.
- Built and maintained a strong client database with accurate follow-up and documentation.
- Supported the sales process from lead generation to contract signing and payment collection.
- Negotiated with clients to close deals and ensure adherence to payment schedules.
Sales & Collection Officer at Pharoes Company, Egypt – Modern Irrigation System and Recycling (2013-06 – 2019-01)
- Managed sales activities for modern irrigation systems and recycling solutions, targeting agricultural and industrial clients.
- Developed and maintained strong relationships with customers to ensure repeat business and long-term contracts.
- Conducted site visits and client meetings to present products, explain technical features, and recommend suitable solutions.
التعليم
Bachelor's Degree in Information Systems – Higher Institute of Information Systems (2011)