Fairooz Mk mk

Motivated and results-driven Collection Supervisor with over 10 years of experience in debt recovery, account management, and team leadership. Proven ability to optimize collection processes, manage client relationships, and ensure compliance with company policies. Recognized for strong analytical, communication, and negotiation skills with a commitment to achieving financial and operational goals.

Collection Supervisor - Al Fanar General Contracting - Abu Dhabi

(2021-10)

• Supervise and coordinate the activities of the collections department across the UAE.
• Visit company subsidiaries and residential buildings to verify service connections and update ERP data.
• Negotiate payment plans and resolve escalated collection cases.
• Oversee staff performance, provide feedback, and ensure compliance with company and regulatory standards.
• Prepare periodic reports and identify opportunities to improve collection efficiency.
• Maintain effective communication with clients and internal departments.

Senior Debt Collector / LPG Reader - Technical Contracting EST (SABACO)

(2012-09 - 2021-09)

• Managed large volumes of collection accounts, ensuring timely payments and accurate data entry.
• Conducted field visits and maintained professional communication with customers.
• Supported team targets and contributed to process improvements.

Accountant - Gulf Media - Kerala, India

(2011-12 - 2012-11)

• Prepared financial management and reconciliation reports.
• Assisted in budget preparation, bookkeeping, and payroll processing.
• Ensured accurate month-end and year-end financial closing.

Bachelor of Commerce - Commerce - Kerala, India

Higher Secondary Certificate - Commerce

Secondary School Certificate

Diploma in Computerized Financial Accounting - Financial Accounting

Master Diploma in Multimedia - Multimedia