Ayman Malek

With over 20 years in management, sales, marketing, customer service, supervision, and business development. Record of meeting sales targets, leading teams, and applying strategies for business growth with experience in FMCG, pharmaceutical, and retail sectors. Able to build client relationships, optimize operations, and deliver customer service. Over 2 years skilled in AI prompting, e-commerce, and digital marketing.

Freelancer at Self Employed (2023-11 – Present)

Provided virtual administrative support, translation, transcription, and marketing materials design services

• Provided virtual administrative support to clients, including data entry, scheduling, and customer service
• Delivered high-quality translation and transcription services for Arabic-English projects
• Designed marketing and presentation materials for businesses and individuals
• Contributing to a 20% improvement in daily operational efficiency

Founder & Manager at Malek Food Group (2022-02 – 2023-09)

Established and managed a food trading business with procurement, operations, and sales oversight

• Established and managed a food trading business, overseeing procurement, operations, and sales
• Successfully negotiated with suppliers to secure competitive pricing, reducing operational costs by 10%
• Developed marketing strategies to increase brand awareness and customer base

Quality Control Supervisor at Al Nagooly Factory for Woven Bags (2021-11 – 2022-01)

Supervised quality control operations to ensure compliance with manufacturing standards

• Supervised quality control operations to ensure compliance with manufacturing standards, resulting in a 5% reduction in defective products
• Implemented process improvements to enhance efficiency and reduce defects

Marketing Manager at Quality Egypt Pest Control Company (2018-05 – 2021-08)

Planned and executed marketing campaigns and managed client relationships for growth opportunities

• Planned and executed marketing campaigns across social media and offline channels
• Managed client relationships effectively, helping to identify new growth opportunities valued at an estimated 100,000 EGP
• Led a team to successfully achieve monthly and yearly sales targets consistently

Sales Supervisor & Regional Sales Manager at Ideal Care Al Nahas Group (2015-06 – 2018-02)

Supervised sales and collection operations across multiple branches within the FMCG sector

• Supervising sales and collection operations for several branches, Inventory tracking
• Trained and mentored sales teams to improve performance and customer engagement
• Managed sales operations across multiple regions within the FMCG sector, driving regional revenue growth by 12% annually
• Developed and maintained relationships with key clients

Executive Key Account at GlaxoSmithKline (GSK) FMCG (2010-02 – 2015-03)

Managed strategic accounts ensuring sustained revenue growth and high client satisfaction

• Managed strategic accounts, ensuring sustained revenue growth of over 8% annually and high client satisfaction
• Executed promotional activities and coordinated with marketing teams
• Monitored market trends to adjust sales strategies

Sales Representative at Sitco Pharma (2007-07 – 2010-01)

Promoted and sold pharmaceutical products to healthcare providers with significant market expansion

• Promoted and sold pharmaceutical products to healthcare providers
• Achieved sales targets and expanded market share, revenue growth of over 20% annually

Sales Representative at Shark El Delta Medical Trading Company (2004-05 – 2007-01)

Generated leads and closed sales deals in the medical products sector

• Generated leads and closed sales deals in the medical products sector, revenue growth of over 10% annually
• Provided after-sales support and maintained client relationships

Partner - Self Employed at Ibrahim Abdulkader Cars Spare Parts Trading Company (2002-08 – 2004-03)

Managed procurement and sales of automotive spare parts with significant revenue growth

• Managed procurement and sales of automotive spare parts
• Built supplier and customer networks to drive revenue growth of over 15% annually

Sales Representative at Al Moutaheda Medical Trading Company (2001-07 – 2002-06)

Increased sales through effective product presentations and client follow-ups

• Increased sales through effective product presentations and client follow-ups, revenue growth of over 8% annually

Sales Representative at Al Naghmoush Trading Company (1999-12 – 2001-04)

Sold and marketed products to retail and wholesale customers

• Sold and marketed products to retail and wholesale customers, Revenue growth of over 5% annually

Bachelor's in Commerce, Business Administration – Ain Shams University (2005)

Diploma in Car Mechanics – Higher Technical Industrial Institute (1999)