Bashar Barakat

17 years of experience

2022-01 - Current Operations Director

Alttayer FZC, Sharjah

• Reviewed financial and operational reports on regular basis to make effective decisions.
• Improved company revenue by collaborating with marketing, sales and service departments.
• Determined and initiated strategic business for quality control purposes, to boost delivery times and achieve cost-effectiveness.
• Collaborated with executives to develop and execute strategic business plans.
• Supervised operational processes and procedures for sales, supply chain management, distribution and resourcing.
• Improved company revenue by collaborating with marketing, sales and service departments

TBT Vision Group, Cairo

• Monitored office workflow and administrative processes to keep operations running smoothly.
• Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
• Monitored budget and utilized operational resources.
• Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
• Analyzed customer feedback and identified areas for improvement to drive business success.
• Spearheaded implementation of process improvements and cost-saving initiatives to increase value and maximize profits.
• Developed systems and procedures to improve operational quality and team efficiency.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Defined, implemented, and revised operational policies and guidelines

Fly Jordan Airlines, Amman

• Resolved problems, improved operations and provided exceptional service.
• Gained strong leadership skills by managing projects from start to finish.
• Gained extensive knowledge in data entry, analysis and reporting.
• Self-motivated, with strong sense of personal responsibility.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Acted as team leader in group projects, delegating tasks and providing feedback.
• Developed strong communication and organizational skills through working on group projects.
  • Motivated and trained employees to maximize team productivity. 

Arab Wings / IWG , Amman

• Assisted various departments with change by communicating new improvement plans and expectations. 

• • Optimized resources and monitored utilization to project availability and costs.
• • Evaluated potential risks and developed actionable mitigation strategies and contingency plans.
• • Minimized expense overages' and safeguarded ROI with cost-benefit analyses.
• • Defined project scope, timeline's, resources, and requirements.
• • Maximized employee performance with effective training and close mentoring.
• • Maximized customer satisfaction and retention through effective employee training programs and
• • Planned and managed crew schedules for All operations in line with business and flight demands. 

2005-08 - 2007-03 Operations Specialist

Petra Aviation Services, Amman

• During Studies, used to work in Ground handling Department.

• • handling all company's Arriving and departing aircraft.
• • Learned from accidents and injuries, investigating causes, reporting findings and adjusting policies.
• • kept team ready for daily demands with effective level of tools, equipment and replacement parts.
• • Completed all tasks promptly and with minimal oversight.
• • Developed solid relationships with staff, customers, and other companies.

Education2010-08 - 2013-08 BBA: Business, Aviation.

Ashley University - Arizona USA

2009-01 - 20092 Certificate: Flight Dispatch

JATS - Amman, Jordan.

2005-08 - 2007-08 Certificate: Aviation

Royal Jordanian Air Academy. - Amman

Certifications  CPM - Certified Professional Manager   Training of Trainers - TOT   CRM  Sales Management   Human Development  Many Business and Aviation Courses