Rola Staif

Motivated professional with extensive experience in customer service, sales and administrative tasks Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments

Public relation officer–AMID facilities management

2023 from June to September

 Working on transactions in Ministry of Human Resources & Emiratisation

(MOHRE & TASHEEL)

Administrative Assistant Elbruz Technologies, Remotely

2020 | 2022

 Received and sorted incoming mail and packages to record, dispatch

 Executed record filing system to improve document organization and management

 Sorted and distributed office mail and recorded incoming shipments for corporate records

 Created and maintained databases to track and record customer data

 Processed customer orders accurately and within agreed timeframes to meet service standards

 Assisted development and implementation of new administrative procedures

 Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

 Assisted coworkers and staff members with special tasks on daily basis.

 Managed phone and email correspondence and handled incoming and outgoing mail.

 Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.

 Managed filing system, entered data and completed other clerical tasks.

 Established administrative work procedures to track staff's daily tasks

EDUCATION

Bachelor's degree: Mechanical Engineering

Aeronautical Engineering

University of Aleppo | December 2022 | GPA: 74.43