Chae Young Yang

Customer-focused professional with 10+ years of service experience, strong physical endurance, and proven ability to remain calm in high-pressure environments. Experienced in delivering attentive service to people from diverse backgrounds.

Founder & Fitting Model - AUP Online Fashion Store

(2015-01)

• Managed the online fashion business from planning to operations and customer service.
• Assisted customers with inquiries, exchanges, and after-sales support, building long-term trust and customer loyalty.
• Coordinated with suppliers and logistics partners to ensure smooth delivery and efficient service.
• Maintained high standards of brand presentation, quality control, and customer satisfaction.

Reception & Customer Support - JIUJITSU GYM

(2023-01)

• Provided front-desk support and membership consultations to members and visitors.
• Handled inquiries and daily operations with a calm and reassuring attitude.
• Managed multiple tasks efficiently during busy hours while ensuring customer satisfaction.
• Created a welcoming and inclusive environment for diverse customers.

Barista - Twosome Place Cafe

(2014-01 - 2015-12)

• Delivered quick and friendly service in a high-volume café environment.
• Built teamwork, accuracy, and consistent hospitality while handling orders, payments, and customer requests.
• Enhanced interpersonal skills by engaging with diverse customers and resolving concerns promptly and politely.

University of Suwon (2014-01 - 2015-12)