Dennis Ayeah
Senior Barista | Specialty Coffee Expert | Customer Experience & Operations
وظّف هذا الشخص
أرسل عرض عمل مباشرة لهذا المرشح
نبذة
Dedicated and reliable Specialty Barista with 4+ years of experience in high-volume cafés, boutique coffee shops, and family entertainment venues. Skilled in latte art, customer service, inventory control, team training, and daily operations management. Known for delivering consistent beverage quality, maintaining a clean and efficient bar, and fostering a positive guest experience. Seeking to contribute to a café that values craftsmanship, quality, and community.
الخبرة
Senior Barista - Hello Park Digital Kids Amusement Arcade L.L.C - Dubai
(2023-11 - 2025-11)
- Maintained a collaborative, team-oriented environment through open communication and quick conflict resolution.
- Resolved customer concerns promptly, contributing to improved satisfaction and repeat visits.
- Delegated daily tasks to ensure balanced workloads and smooth operations.
- Trained and mentored new baristas, improving team performance and beverage consistency.
- Oversaw inventory levels to prevent shortages or overstocking.
- Monitored staff attendance and supported discipline standards.
- Managed daily café operations to enhance productivity and service flow.
Barista - Wacup Coffee Hub - Expo 2020 Dubai / Ajman
(2021-11 - 2023-12)
- Prepared and served high-volume beverages with speed, accuracy, and consistent quality.
- Set up the bar area daily, ensuring cleanliness, readiness, and proper stock levels.
- Operated espresso machines, adjusting grind size and extraction settings for optimal results.
- Trained junior staff on coffee techniques including grinding, steaming, and latte art.
- Maintained a clean and organized workstation in compliance with hygiene standards.
Barista - Narrow Specialty Coffee
(2019-07 - 2021-07)
- Delivered specialty coffee beverages with attention to detail and customer preferences.
- Supported daily café operations including stock rotation, cleaning, and customer service.
- Assisted in maintaining a welcoming environment for guests.
Barista - Doh Dohnuts and Coffee - Fujairah
(2018-10 - 2019-06)
- Prepared espresso-based drinks and supported doughnut service operations.
- Ensured cleanliness and adherence to food safety standards.
- Provided friendly and efficient customer service.
التعليم
Diploma - Certified Hospitality Supervisor (CHS) - American Institute of Business Management (AIMB) (2024-04 - 2024-08)
Bachelor's Degree - Business Administration - University of Bamenda (2014-10 - 2017-07)