Dmitrii Anufriev

Kind, patient, calm under pressure, fast learner, positive and encouraging; strong organizational skills to plan the daily activities.

Operations Manager

Deloviye Linii LLC, Moscow, Russian Federation March 2020 – September 2022

• Worked as the Operations Manager at the leading transportation and logistics company in Russia with more than 5 million clients and 20 thousand specialists, which has been helping individuals and companies to transport goods to any point in five countries by various modes of transport and providing 3PL services.
• Planned, organised and monitored logistics activities in accordance with the company guidelines and policies.
• Supervised all operations carried out in the warehouse to meet the clients’ requirements and the company’s targets.
• Managed the operations specialists by training them, assigning tasks and conducting meetings.
• Ensured that alternative payment methods were offered to customers as per the policies and procedures of the company.
• Conducted cashier balancing and prepared reports showing all transactions at the end of each work day.
• Maintained confidentiality of proprietary materials and information.
• Registered customers’ orders, followed up their status and ensured all the documents for transactions had been prepared accurately.
• Maintained good relationships with clients.
• Acted as Senior Manager during his vacation.

Rostov-on-Don State Economic University,

Russian Federation

Bachelor’s Degree in Business Logistics, 2014 – 2018

Relevant modules include

• Logistics
• Transport and Warehouse Support • Supply Chain Management
• Supply Chain Logistics
• Financial Monitoring
• Customs Affairs
• Trade Networks