Elham Fathallah
Quality Specialist
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نبذة
Highly motivated and qualified Healthcare Quality Specialist with over 8 years of experience in quality management, patient safety, and accreditation compliance. Skilled in leading cross-functional teams, implementing quality improvement initiatives, and ensuring compliance with JCI, GAHAR, DOH, and DHA standards. Expertise includes risk management, performance monitoring, root cause analysis, and staff training to enhance healthcare delivery excellence.
Adaptable and proactive, committed to meeting the rigorous quality and safety standards of Abu Dhabi and Dubai's healthcare systems, ensuring optimal patient care and regulatory compliance.
الخبرة
senior Healthcare Quality Specialist,
•Developed and implemented quality policies and procedures aligned with healthcare accreditation standards.
•Reduced lab errors by 38% and ICU pressure ulcers by 91.67%.
•Directed performance improvement projects (5S, FMEA, ICU fall prevention, lean inventory) to boost efficiency and patient safety.
•Strengthened safety practices through LASA medication management, surgical checklist compliance, and patient identification protocols.
•Delivered training programs and developed manuals/audit reports on quality management, patient safety, and accreditation.
•Improved workflows and ensured compliance with healthcare regulations through continuous monitoring and corrective actions.
Healthcare Quality Specialist,
•Coordinated and executed comprehensive quality management and improvement programs, ensuring alignment with Ministry of Health guidelines.
التعليم
Master's Degress in Quality Management ( MQM ),
Arab Academy for Science, Technology & Maritime Transport (AASTMT)
GPA 3.9 | Issued: 2020
•Postgraduate program focused on quality systems, risk management, accreditation standards, and performance improvement. Gained expertise in Lean, Six Sigma, and strategic leadership to drive continuous improvement and organizational excellence.
Bachelor's Degree in Pharmacy
•Specialized in pharmacology, pharmaceutical chemistry, clinical pharmacy, patient counseling, and medication management.
