Ella Paula Mapula

Friendly and professional customer service specialist with extensive experience resolving escalated customer complaints and issues.

I have been working remotely as an appointment setter since 2022 and in school setting as an admin - social worker since 2019 at different schools in Philippines and UAE, and during that time, I have developed impeccable manners when talking/dealing with someone in person or through phone and an ability to deal with disgruntled customers/clients.

I graduated Bachelor of Science in Psychology.