Fadwa Abaddine

Marketing & Client Relations

كفاءة

Dubai, دبيعضو منذ ٩ سبتمبر ٢٠٢٥

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نبذة

Dynamic Marketing & Client Relations Professional with 10 years of diverse experience spanning aviation, real estate, and marketing strategy. Holder of dual Master’s degrees in Marketing and Computer Science, with expertise in AI-powered marketing, digital transformation, and customer experience management. Fluent in Arabic, English, and French, enabling effective communication across multicultural markets.

Skilled in leveraging AI-driven analytics, marketing automation, and personalization tools to deliver measurable business growth in the UAE market.

الخبرة

Jan 2023 — Present Property Consultant, H&S Real Estate Dubai • Cultivated strong client relationships through effective communication and personalized service. 20m AED+ in Real estate transactions.

Conducted market analysis to identify trends and opportunities for property investments.
Coordinated marketing campaigns to promote listings and enhance brand visibility.
Resolved client concerns promptly, ensuring high levels of satisfaction and retention. May 2021 — Dec 2022 Handover Executive, Damac Dubai • Executed handover processes for property transactions, ensuring seamless client experiences. 200+ Handover successfully processed.
Facilitated communication between stakeholders, enhancing relationship management and customer satisfaction.
Coordinated events and campaigns to promote brand visibility and engagement.
Resolved client conflicts through effective problem-solving techniques. Jun 2014 — Jun 2020 Flight Attendant - Business Class Cabin, Etihad Airways Abu Dhabi • Delivered 5-star service to international Business Class passengers, including Ultra High Net Worth (UHNW) guests, ensuring premium hospitality, personalized care, and full compliance with safety protocols.
Handled in-flight issues with professionalism, mentored junior crew, and consistently enhanced guest satisfaction and brand loyalty through high-standard service delivery.