Gamal Elkholy

Dear Sir or Madam

I am gamal samy currently I am looking for a open position in your company. Applying for a Supervisor position and joining such big brand will be big add to my career experience too Thank you.

Best Regards

Gamal samy

Responding to the customer complaints quickly and resolving them effectively

• Training new employees as per their abilities and skills.
• Inspecting the food and beverage stock level and restock them in a timely manner.
• Checking with the guest and making sure that they are getting served with the best quality food.
• Ensuring customer satisfaction with all the services provided to them.
• Managing the outstanding bills and cash inflows of the restaurant
• Ensure the bars and staff operate efficiently

Ensure all bar storage, service and stock areas are left clean and tidy at the end of service

• Ensure high standards of customer service at all times and to be an exemplar for the team in excellent customer service delivery
• promote the interval drinks service to maximize income and reduce queue times during the interval.
• Make sure all new staff are inducted and trained in their role and to assist in the ongoing training and development of bar staff.
• Upholding high hygiene standards
• Marketing and promoting the outlet products
• Creating weekly operating schedule
• Maintaining inventory and stock

I have a bachelor's degree in information systems and business administration in customer service and hotel business