Rogina Asilan

With over 12 years of experience in the Facility, Property Management Industry, I have worked across various sector hotels, hospitality, commercial establishments, residential buildings, industrial facilities, and critical infrastructure areas such as nuclear power plants. I have managed and coordinated a team of 500 Soft Services personnel, including supervisors and team leaders, ensuring adherence to BICS cleaning standards. Furthermore, I have been shortlisted as the Young Manager of the Year-2023 and awarded the title of Unsung Hero of the Year for entire facility management in the Gulf Country.

OPERATIONS MANAGER at AL MUTTAWA REAL STATE (2025-05 – Present)

Direct report to the General Manager

• Oversee the overall operations, leasing, renting, housekeeping, maintenance operations, pest control, waste management, landscaping, fire safety, security, sub-con teams. Ensure all facilities are well-maintained and meet required standards, renovation works, and facility upgrades.
• Lead and manage property management teams to ensure excellent service delivery and tenant satisfaction.
• Collaborate with external businesses to explore and execute potential business ventures.
• Work closely with legal teams to ensure compliance with UAE real estate regulations and tenancy laws.
• Prepare and submit daily, weekly, and monthly performance reports, to higher management.

OPERATIONS MANAGER CUM GM at DERBY GROUP (2024-11 – 2025-05)

Direct report to the CEO

• Oversee the overall operations, leasing, renting and financial performance of assigned properties.
• Lead and manage property management teams to ensure excellent service delivery and tenant satisfaction. Implement effective leasing strategies to maintain high occupancy rates and maximize rental income.
• Monitor and manage annual budgets, operational expenses, and income reports. Handle high-level tenant relations, including contract negotiations, dispute resolution, and lease renewals.
• Work closely with legal teams to ensure compliance with UAE real estate regulations and tenancy laws.

PROJECT MANAGER at CLEANCO TRADING IMPORTING & SERVICES LLC (2024-07 – 2024-11)

• Manage a team of 500 staff members, encompassing indoor and outdoor housekeeping, pest control, waste management, truck drivers, road sweeper operators, and façade cleaners.
• Oversee the management of 30 vehicles, including compactors, pick-up trucks, dump trucks, buses, and high-functionality road sweepers
• Manage and provide cleaning, waste management, façade cleaning, and pest control services for the entire Al Dhannah City

SOFT SERVICES MANAGER at INSPIRE INTEGRATED SERVICES (2023-12 – 2024-06)

• Manage the day-to-day service delivery and performance of the Soft Services Department including Cleaning & Window Cleaning, Pest Control, Waste Management, Landscaping, Timetabling, Service Desk and Administration Departments. Manage 13 residential buildings, 1 retail and office building, and all common areas.

SOFT SERVICES MANAGER at INSPIRE INTEGRATED SERVICES (2023-08 – 2023-12)

• Manage and monitor the quality of execution and performance of related service providers, including pest control, waste management, custodial services, and high-level cleaning

ASSIST. SOFT SERVICES MANAGER CUM SOFT SERVICES MANAGER at INSPIRE INTEGRATED SERVICES (2021-01 – 2023-08)

• Manage and coordinate a team of 220 soft services housekeeping staff and three supervisors to achieve desired service quality results.

SOFT SERVICES SUPERVISOR at INSPIRE INTEGRATED SERVICES (2019-09 – 2021-01)

• Coordinate 20 numbers of soft services housekeeping team

HK SUPERVISOR at ADVANCE FACILITIES MANAGEMENT (2016-01 – 2019-09)

• Coordinate 20 numbers of soft services housekeeping team

HK TL at ADVANCE FACILITIES MANAGEMENT (2015-07 – 2016-01)

• Coordinate 17 numbers of soft services housekeeping team.

HK TL at MARGARETTE BUSINESS HOTEL (2013-02 – 2015-01)

• Coordinate 25 numbers of soft services housekeeping team.

MASTER OF BUSINESS ADMINISTRATION in PROJECT AND OPERATIONS MANAGEMENT – SREE NARAYANA GURU INSTITUTE OF SCIENCE AND MANAGEMENT INDIA (2025)