Haidar Alabdullah

BMW Certified Sales Consultant with 4+ years of progressive experience in premium automotive sales, aftersales operations, and customer relationship management. Promoted twice within BMW Abu Dhabi Motors based on outstanding performance, customer satisfaction, and business results. Proven ability to exceed sales targets, generate qualified leads, manage the complete sales cycle, and deliver exceptional luxury customer experiences.

Skilled in consultative selling, business development, CRM, and long-term client relationship management while consistently achieving sales and operational KPIs.

Certified Sales Consultant at BMW Abu Dhabi Motors – United Al Saqer Group (2024-01 – 2026-01)

• Promoted to Sales Consultant in recognition of strong customer service performance and business results.
• Generated 5+ qualified sales leads monthly through personal social media, referrals, and relationship marketing, contributing to increased showroom traffic and vehicle sales.
• Consistently achieved 110–125% of monthly sales targets.
• Managed the full sales cycle, from lead generation and customer consultation to negotiation, financing coordination, and vehicle delivery.
• Built long-term customer relationships that generated repeat business and referrals, contributing to sustained sales growth.

Service Advisor / Operations Coordinator at BMW Abu Dhabi Motors – United Al Saqer Group (2023-01 – 2024-01)

• Managed end-to-end customer service operations, including appointment scheduling, repair coordination, and workflow management across departments.
• Acted as the primary client liaison, ensuring clear communication of service updates, timelines, and technical feedback.
• Coordinated between workshop technicians, parts department, and customers to ensure efficient service execution and on-time delivery.
• Monitored daily operational workload and prioritized service cases to maintain productivity and achieve service KPIs.
• Handled multiple active service cases simultaneously while maintaining premium service standards and high customer satisfaction.

Service Assistant at BMW Abu Dhabi Motors – United Al Saqer Group (2022-03 – 2023-01)

• Supported daily service department operations including customer intake, scheduling, and job card processing
• Assisted Service Advisors in managing client communication and service updates
• Ensured accurate documentation of service requests, vehicle status, and internal records

Smart Car Service, Telltales (2021-01 – 2022-01)

• Built relationships with existing customers to increase repeat business.
• Prepared detailed sales reports in collaboration with the accounting department.
• Sold insurance policies and maintenance contracts to increase revenue.
• Identified new sales opportunities and exceeded sales targets.
• Generated new business through customer follow-up and referrals.

Bachelor of Laws in LL.B. – Homs University (2015-01 – 2027-01)