Hamza Amin
Sales & Customer Support – Team Lead US Operations
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نبذة
Results-driven Sales & Customer Support professional with 7+ years in driving revenue growth & building strong client relationships. Proven expertise in B2B & B2C sales across international markets with a track record in exceeding quotas, closing high-value deals, and improving client retention. Adept at navigating multicultural environments, with strong cross-cultural communication skills and the ability to deliver results in competitive, fast-paced markets.
الخبرة
Results-driven Operations and Customer Support professional with 7+ years of experience in managing high-volume sales, customer success, and operational workflows across international markets. Proven expertise in leading teams, optimizing processes, implementing CRM best practices, and improving client retention. Skilled at coordinating cross-functional operations, handling escalations, and driving revenue growth while maintaining service excellence in fast-paced, multicultural environments.
التعليم
Graduate Diploma in Hospitality Management (UK Level 6 – Equivalent to Bachelor’s Degree) from the Confederation of Tourism & Hospitality, UK. Specialized in hospitality operations, customer service, workforce management, POS systems, inventory control, HR principles, staff training, and compliance practices.