Haytham Dandan

Head Administrator - Luxury Properties & Management LLC - Beirut, Lebanon

(2025-07)

Working closely with the Operations Manager and CEO to keep daily operations on track.
Managing work orders upon receiving requests from clients while providing consistent updates through phone calls, emails, and client portals.
Coordinating with dispatchers by sending necessary documents and following up to stay aligned with dispatch progress.
Submitting quotes, invoices, and supporting documents to clients via emails and portals.
Handling technician check-ins and check-outs to ensure efficient service delivery.
Updating shared Google Excel Sheets and organizing files such as before/after pictures, sign-offs, and invoice documentation.

Business Development Representative (Remote) - Holo - Dubai, UAE

(2024-07 - 2026-04)

Conducting high volumes of daily outbound calls to engage potential buyers, revive interest, and build long-term trust and relationships.
Collaborating closely with the concierge managers to identify and present tailored property solutions aligned with buyer preferences and investment goals.
Utilizing CRM tools to track lead progress, document interactions, and ensure a seamless client experience.
Working closely with the Sales Director to align strategies and drive efforts towards achieving sales goals.
Consistently surpassing monthly sales targets by effectively converting leads into clients ensuring consistent progress and successful outcomes.

Account Executive - CCINTL - Beirut, Lebanon

(2023-10 - 2024-07)

Handling incoming transfers and requalifying leads based on their debt amount and income.
Building and maintaining lasting relationships with clients by understanding their focus and anticipating their needs.
Answering customer questions, suggesting payment plans and planning course of action to help the debtor resolve their unpaid credit cards and unsecured loans.
Keeping track of assigned accounts to identify outstanding debts.
Contacting and locating debtors to inquire of their payment status.
Achieving an average of 12 closed deals per month by successfully facilitating debt relief settlement enrollments for clients, resulting in an approximate value of $200,000.

Sales Representative - CCINTL - Beirut, Lebanon

(2021-05 - 2023-10)

Handling inbound and outbound calls to present the company's auto warranty, health insurance plans and other services.
Managing a high call volume of around 30 calls per hour and answering the prospects' inquiries about the company's services.
Consistently achieving a quota of 200 qualified leads per month.
Verifying prospects' information before transferring them to a senior sales advisor.
Training new agents on how to professionally speak to and handle prospective clients on call to further drive sales.

Lead Generation, Part time - Reeel Animation - Beirut, Lebanon

(2021 - 2022)

Meeting daily targets for lead generation, email preparation, and outreach.
Maintaining accurate and consistent reporting on the CRM.
Managing the accounts for assigned companies and ensuring timely responses to prospect emails.
Building and maintaining professional relationships with clients and prospects.
Collecting and analyzing data to prepare insightful sales reports.
Setting up and attending meetings with potential clients to determine their needs.

Volunteer - Lebanese Red Cross - Beirut, Lebanon

(2018 - 2022)

Volunteer - Medair - Beirut, Lebanon

(2019 - 2020)

Carrying out first aid psychological assessments for individuals affected by the Beirut blast.
Utilizing my dedication and eagerness to help others by providing mental health support to those in need.

نبذة