Helen Eshetu

Project Coordinator & Scrum Master at Engage Logic Inc (2022-08 – Present)

Led sprint delivery, milestone tracking, and stakeholder coordination for SaaS platform teams.

Owned sprint ceremonies, RAID tracking, release readiness and cross-team follow-up for 30+ members across 4 time zones.
Reduced sprint cycle time by 33% via backlog restructuring; improved on-time delivery from 70% to 90%.
Delivered 10+ SaaS platforms for 10,000+ end users; presented weekly dashboards to C-level leadership.
Coached dev & QA teams on Scrum values; removed impediments within 24hrs through structured risk mitigation.
Facilitated stakeholder conflict resolution through backlog refinement and change control discussions.

Project Coordinator at Selam Ethiopia (Non-profit) (2021-10 – 2022-08)

Managed milestone tracking, status reporting and stakeholder coordination across multiple concurrent projects.

Owned milestone tracking, status reporting and action follow-up across 5+ concurrent projects with 20+ stakeholders.
Developed reporting templates reducing prep time by 15%; maintained RACI matrices, risk registers & change logs.
Primary liaison between project teams and senior leadership for escalation and risk mitigation.

Market Research Analyst at Global Goals (2020-09 – 2021-10)

Produced analytical reports and translated complex data into actionable insights for strategic planning.

Produced 15+ analytical reports from survey and competitive data supporting executive strategic planning.
Translated complex data into actionable insights for non-technical stakeholders across concurrent projects.

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