Ismail Alfagree

I seek challenging opportunities where I can fully use my skills for the success of the organization.

Customer service representative at Serco (first security group) Dubai International Airport (2021-01 – 2025-12)

• Worked customer service in the airport for passengers in front lines in both arrival or departure according to the roster
• Handled all the traveling processing to the passengers

Customer service representative and call centre at Zain telecommunications (2016-01 – 2021-12)

• Worked and responsible for the customers needs and helping them in all processes in the company
• Answered customer calling and solve their problems

AnEnglish teacher at Khartoum international schools (2010-01 – 2016-12)

• The first English teacher teaching the student English language
• Head of department responsible for training teachers

Language trainer and translater at Alustaz training center (2008-01 – 2010-12)

• Language trainer training the students for ElLTs and language
• Main translater in the center

Translater at Minstry of youth and sports (2005-01 – 2007-12)

• Doing office jobs and translater in the ministry the documents and oral translation

Bachelor in English language – University of Juba college of Arts (2004-12)