Jayson Cahiles

Willing to adjust new environment and provide service support thru my qualification and experienced.

• Service crew in Mcdonald's Davao City, Philippines
• Supporting IT equipment in large corporate environment
• Desktop/laptop tech support (Windows PC)
• Support mobile devices, printers, scanners, wireless, VPN, etc.
• Maintain repairs, spare parts, and components
• Research and troubleshoot problems
• Setting up accounts for new users in Active directory
• Resolve customer incidents and requests through the ticketing tool
• Troubleshoot hardware and software issues for Windows devices

• University of Southeastern 

Bachelor of Science in Computer Technology 

2014 – 2018