Khalid Faraz

Senior Sales & Operations Leader with 20+ years of experience supporting C-level executives and managing large-scale multi-branch business operations across banking and corporate sectors. Currently overseeing 25 branches and 100+ staff at Bank Makramah Limited. Proven expertise in revenue growth, strategic planning, KPI management, team leadership and B2B client relations.

Seeking senior Sales Manager / Business Development Manager Roles in KSA/UAE to drive expansion and lead high-performing teams. Strong client-facing and negotiation skills from handling branch escalations and training. Open to relocation | Available for online interview.

Regional Coordinator / Executive Assistant - Bank Makramah Limited - Pakistan

(2017-01)

• Coordinate Business performance across 25 branches, managing 100+ including branch managers and operations staff to ensure service & sales targets are met.
• Support CEO Office in strategic planning, market analysis, and execution of expansion initiatives across regions.
• Drive business, operational efficiency and cross-branch communication, reducing reporting turnaround time by 40% and improving compliance audit scores across 20+ branches.
• Lead, train and mentor branch managers + sales teams. Reduced staff turnover by 30% through structured coaching.
• Manage B2B and HNI client relationships. Closed high-value corporate accounts contributing 20%+ to branch revenue.
• Implemented SOPs and audit controls across branches, improving operational efficiency and compliance scores.

Sales Officer - Abu Dhabi Islamic Bank - Dubai, UAE

(2016-01 - 2017-12)

• Identifies business opportunities by identifying prospects and evaluating their position in the industry, researching and analyzing sales options
• Sells products by establishing contact and developing relationships with prospects recommending solutions.
• Work directly with potential customers to determine their financial viability or needs and sell them a variety of financial services
• Generate business through fresh visits
• Generate business through direct and telesales
• Attending team meetings and sharing best practice with colleagues

Credit Card Executive - Emirates Islamic Bank - Dubai, UAE

(2014-01 - 2015-12)

• Generate business through fresh visit to listed and Non-listed companies.
• Generate business through direct and telesales.
• Gathering market and customer information.
• Attending team meeting and sharing best practice with colleagues.
• Gaining a clear understanding of customers business and requirements.
• Gathering information from market about competitor's new product offers.
• Feeding future buying trends back to employers.
• Generation of leads for potential and confirm business.

General Administration - Peak Time Trading UAE & EFU-Pakistan - UAE & Pakistan

(2006-01 - 2014-12)

Bachelors of Commerce - Commerce - University of Karachi (2003-12)

MBA - Finance - University of Karachi (2005-12)