Maitha Alsmahi

Executive Strategic Sourcing | Supply Chain at Burjeel Holdings | Head Office (2025-01 – Present)

Process pharmaceutical purchase requests for pharmacies across all Burjeel Hospitals in the UAE.
Coordinate with pharmaceutical suppliers regarding availability, pricing, and new medication products.
Arrange and coordinate supplier meetings with CCOC Directors and senior management.
Support healthcare procurement activities in line with supply chain policies and procedures.
Prepare and manage purchase orders, ensuring accuracy and timely processing.
Maintain effective vendor coordination and support supply chain operations and optimization.
Assist with logistics coordination and supplier development initiatives.

Accounting at CONTROL & APPLICATIONS EMIRATES (2023-12 – 2025-05)

Company managing projects for ADNOC

Managed daily accounting transactions for ADNOC-related projects.
Prepared and published financial statements in a timely manner.
Reconciled accounts payable and receivable.
Maintained balance sheets and profit & loss statements.
Monitored financial performance, liquidity, and cash flow.
Conducted audits of financial transactions and documentation.
Ensured confidentiality of financial data and performed database backups when required.
Complied with internal financial policies and regulatory requirements.

VIP Customer Service Administrator at EVERLAST WELLNESS MEDICAL CENTER (2023-08 – 2023-12)

Acted as a VIP visitors receptionist, providing professional and courteous front-of-house service to high-profile clients and guests.
Take customer phone calls, respond to their inquiries and complaints, and assist them with completing their service and available appointment, all while remaining polite and professional.
Exchange information with customers, provide information, and give advice.
Review appropriateness of referrals and process referrals received in the service and ensure all are made available for clinical triage in a timely manner following set processes.
Process requests for clinic changes, changes and cancellations.
Create, maintain and make additions to waiting lists for clinical services following a set of processes.
To direct contacts in a consistent and timely manner taking messages and assigning calls to relevant teams.
Interact with Accounts Receivables team regarding payments.
Maintain and update customers' database.
Finding solutions if the service they need is unobtainable.

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