Marah Riyad Nofal

Highly accomplished Human Resources professional with over 9 years of progressive experience in international organizations and humanitarian sectors. Proven expertise in recruitment, talent acquisition, employee relations, onboarding and offboarding, payroll administration, compensation and benefits, learning and development, performance management, and HR operations. Strong understanding of Jordanian labor legislation, social security regulations, and HR compliance.

Skilled in workforce planning, policy implementation, SOP development, HR reporting, and stakeholder engagement. Recognized for building positive employee experiences, supporting organizational growth, improving HR processes, and delivering high-quality HR services in multicultural and fast-paced environments.

HR Partnership Coordinator - UNRWA Headquarters - Amman, Jordan

(2025-04 - 2025-12)

UN Volunteer Assignment

• Identified strategic partnerships to enhance utilization of the UN Volunteers Programme.
• Coordinated communication between UN Volunteers and supervisors to strengthen engagement.
• Managed volunteer contracts, documentation, and performance records.
• Conducted workforce research and staffing analysis.
• Developed HR reports and workforce planning recommendations.
• Supported data-driven HR decision-making.
• Drafted and updated HR Standard Operating Procedures (SOPs).
• Ensured organizational compliance with HR policies.
• Improved onboarding materials and induction processes.
• Collaborated with multiple stakeholders to improve HR services.

HR Technical Officer - Norwegian Refugee Council (NRC) - Amman, Jordan

(2021-03 - 2024-04)

• Managed end-to-end recruitment processes.
• Conducted emergency and mass recruitment campaigns.
• Led onboarding and orientation programs.
• Delivered recruitment training for hiring managers.
• Managed organizational performance management cycles.
• Reviewed staff development plans.
• Coordinated employee learning initiatives.
• Managed monthly payroll preparation.
• Produced HR dashboards and monthly reports.
• Led employee exit procedures.
• Conducted exit interviews.
• Supported HR compliance and policy implementation.

HR Recruitment Officer - Norwegian Refugee Council (NRC) - Amman, Jordan

(2019-07 - 2021-03)

• Managed full recruitment lifecycle.
• Conducted competency-based interviews.
• Developed and maintained job description database.
• Published vacancies across recruitment platforms.
• Scheduled interviews and assessments.
• Maintained recruitment tracking systems.
• Communicated with candidates throughout recruitment processes.
• Prepared HR recruitment reports.
• Maintained personnel recruitment files.
• Coordinated employee onboarding.

HR & Administration Officer - Médecins du Monde - Amman, Jordan

(2018-03 - 2019-07)

• Managed recruitment processes.
• Coordinated onboarding and offboarding.
• Administered health insurance and social security.
• Managed income tax administration.
• Supervised office administration.
• Processed visas and residency permits.
• Conducted competency mapping.
• Supported employee learning and development.

Human Resources Assistant - International Relief and Development (IRD) - Amman, Jordan

(2017-09 - 2018-02)

• Assisted with recruitment activities.
• Processed payroll & Maintained personnel records.
• Coordinated recruitment under Cash-for-Work projects.
• Supported HR administration.

Technical Accountability Assistant - Norwegian Refugee Council (NRC) - Amman, Jordan

(2016-08 - 2017-06)

• Supported accountability systems.
• Conducted monitoring and reporting.
• Managed complaints and feedback mechanisms.
• Coordinated with accountability teams.

Bachelor - Occupational Therapy - University of Jordan (2016)

Diploma - Human Resources Management - Oxford Institute (2017)

Diploma - Training of Trainers (TOT) - Cambridge Institute (2017)