Mark Christian del Corro

A passionate and dedicated Senior Technical Writer with over 14 years of working experience in various industries from startup, banking, telecommunications, oil and gas. A good mixed of skill sets from development of high-quality user guides, release notes and procedure documents, system manuals and technical documentation. Capable of identifying and dealing with client's documentation needs and translating them into efficient and user-friendly articles.

Experienced in communicating with subject matter experts locally and internationally.

• Solid technical writing experience with huge companies such as Visa, DBS, Deutsche Bank Singapore, Standard Chartered Bank Singapore, Philippines Savings Bank, Chevron, Globe Telecoms and Ascentis.
• Expertise in managing large documentation projects (User Guides, Procedure Documents, Knowledgebase, System Manuals, Process Flow Diagrams, Functional Specification Documents, API Documents)
• Strong knowledge in using current technical writing tools.

  These tools include: 

• MS Office (Word, Visio, PowerPoint, Excel)
• Confluence
• Operating Systems Windows and Mac OS
• Skilled at consistently setting and enforcing documentation standards (Styles, Templates).
• Expert at developing documents that will be easy to understand for non-technical and technical users.
• Strong English grammar, proof reading and copy editing skills.
• Experience and confident in interviewing technical staff from Germany, USA, Singapore, Philippines and India.
• Strong communication and interpersonal skills with the ability to interact frequently with project managers, software developers and subject matter experts. 
• Experienced in working with multiple documents simultaneously.

Bachelor's Degree in Computer Science and Information Technology