Mohamed Muneef

Dynamic and experienced Sales Executive with over 10 years of successful experience in sales, customer service, and market development. Proven history of developing innovative strategies to increase sales and customer retention. Carry a track record of consistently surpassing sales targets.Increased revenue by cost management and effective cross-selling. Recognized for exceptional customer service and ability to build strong client relationships.

Customer & Supplier Coordinator cum Sales Executive (2021 Oct to 2024 Jan at UnitedHardware, Kandy, Sri Lanka):

• Guided a team of customer service artisans.
• Upheld guidelines and offered excellent customer service.
• Demonstrated mastery of products.
• Oversaw team members’ work.
• Conducted quality assurance surveys and handled customer complaints.
• Inspired the team.
• Managed Accounts Payable queries.
• Conducted mystical gatherings for suppliers.

• Managed incoming phone calls.
• Generated sales leads.
• Assessed customer needs.
• Fostered connections through engaging dialogue.
• Met sales targets and handled complaints.
• Maintained records of customer interactions.
• Provided technical support for hardware/software configurations.

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