Mohammad Itani

Highly skilled and results-oriented Public Relations Officer (PRO) with extensive experience in managing governmental procedures, legal documentation, and visa processing for employees. Demonstrated expertise in ensuring compliance with work and migration standards, as well as maintaining up-to-date records in labor and immigration departments. Adept at liaising with various government offices, including airports, embassies, and ministries, to represent the company and facilitate efficient operations. Knowledgeable in obtaining residency permits and golden residency. Strong Public Relations professional with a Bachelor's degree focused in Business Administration and Management, General from Arab Open University - LEBANON.

I am currently seeking new opportunities where I can leverage my expertise in public relations, governmental procedures, and compliance to drive success and contribute to the growth of an organization.

Feel free to connect with me to discuss potential collaborations or opportunities within the field.

Public Relations Officer (PRO) 3/2022 - Present

Al Bawardi Enterprises - Abu Dhabi, UAE

• Collect and give regular updates on all work and migration standards from the government offices to keep the HR office well informed for any changes in procedures and rules.
• Submit, follow-up and gather all new work and business visas to guarantee that the visas are handled and processed on time.
• Renew, update and keep up all workers and their dependents’ visas and work contracts on time to guarantee that organization’s records are up to date in the labor and Immigration Departments.
• Makes sure all business and trade Licenses are updated, follow-up official approvals and permits, to prevent unnecessary violations.
• Prepare, submit, and collect CICPA Passes.
• Registering and renewing company vehicles registration card, and handling GHQ rental vehicles.
• When the need arises, I represent the company at different offices like Airport, Embassies, Police Station, Ministries/Municipalities and other government Departments.
• Knowledgeable enough on the process of getting residency permits, golden residency etc.

Administrator - Public Relations Officer 1/2020 - 3/2022

NBTC Abu Dhabi - Abu Dhabi, UAE

• Handling all governmental procedures and requirements related to employees’ legal documentation.
• Overseeing all the steps needed to secure or cancel visas for employees.
• Managing the issuance and renewal of labor cards & residencies for all employees.
• Administering data entry for all employees on EPRO program.
• Submitting E-wallet and E-dirham statements for accounts.
• Coordinating with HR various activities and tasks necessary to ensure all employees undertake their duties lawfully and in accordance to their contract agreements.
• Visiting Immigration, other government sectors, and embassies.

Customer Service Representative 5/2019 - 12/2019

LIBANPOST - Beirut, Lebanon

• Opening & maintaining customer accounts.
• Responding to and resolving customer complaints.
• Maintaining financial accounts.
• Collecting & analyzing customer feedback.
• Prepare product or service reports.
• Managing large amount of incoming calls.
• Generate sales leads.
• Meet personal/team sales targets and call handling quotas.
• Handle all sorts of governmental fees collection & taxes.

Procurement Officer 1/2018 - 5/2019

LeadAr - Beirut, Lebanon

My role was focused around estimating and establishing cost parameters and budgets for purchases; make professional decisions; and maintain records of purchases, pricing, and other important data.

Procurement Officer 1/2017 - 12/2017

UK-LEAD (BRITISH AGENCY- UK) - Lebanon

I supported the Procurement Manager (who is based in the UK) in procurement & purchasing for a project they were conducting in

Lebanon.

Data Collector 6/2016 - 12/2016

SPARK LEBANON (EUROPEAN ORGANIZATION-NETHERLANDS) -

Beirut, Lebanon

I supported the project lead of Lebanon Branch in data collection for performance evaluation of youth during training.

BA- BUSINESS ADMINISTRATION (DUAL DEGREE) 9/2015 - 1/2019

Arab Open University, Beirut, Lebanon

Validated by the Royal Charter of the British Open University – London,

United Kingdom

(Certification No. 10952/253574)