Mohammed Ashiq
Operations executive
كفاءة
Dubai, دبيعضو منذ ٧ يونيو ٢٠٢٤
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نبذة
I am a passionate car enthusiast with over 2 and half years of experience in luxury car rental industry. never ending passion for car design evolution and technologies deeply fascinate me. I am eager to contribute my knowledge and passion to a team that values innovation, customer satisfaction, and Appreciation for the efforts.
الخبرة
worked as operations executive at X car rental.
- Directly interacted with customers to manage and resolve enquiries and complaints, ensuring a high level of customer satisfaction
- led a team in a fast paced environment, managing fleet operations and customer service aligned with high industry standards.
- overseeing the maintenance, availability and efficient utilisation of the fleet.
- managing the vehicle inventory including acquisition, service scheduling, and disposal.
- updating the rental agreements in TARS system of R.T.A after delivering a car to the customer.
- managing the registration and renewal of cars by swapping another similar/or upgraded car to customers.
- Assist customers in case of breakdown/ any issues with the car.
- Decision making at times of emergencies and solve the problems without causing any issues for the customers.
التعليم
Masters in business administration
(Jaipur National University-2020- Dubai)
Bachelor of commerce.
(Calicut University , 2018- Ajman)
Higher Secondary School
(New Indian Model School- Dubai)


