Mohammed Omer

As a person who can connect with people and close deals utilizing ethical influencing and negotiation strategies, I consider myself to be a positive, friendly, and confident communicator.

I was commended by my supervisor in my prior position for constantly meeting challenging goals, and wanting to keep growing and learning.

My passions and activities outside of work allow me to maintain a high level of energy and focus.

I will work hard to become knowledgeable about all products and services to enhance conversions if you hire me for this position. I will also be willing to work overtime to support the company as needed.Ca

Call canter Manager / Customer Service Representative (Dream Land Aqua Park-

-United Arab Emirates Umm Al Quwain)

One year and half of experience

Responsibilities

• Managed high volumes of inbound and outbound calls
• Responded to customer inquiries and complaints via phone and email
• Documented customer interactions and maintained up-to-date records

Achievements

• Exceeded team targets consistently for three consecutive months
• Received positive feedback from customers on the quality of service rendered

Computer Science ( Management Information System)