Call center agent
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I have an overall experience of 6 yrs as a customer service executive in call centres handling outbound, inbound, email and chat support. My communication skills in English is excellent and my job involved working in a high paced environment under pressure handling multi tasks. I love the job of helping people as I beleive helping people is a duty and not a choice.
Pitching for sales was also a part of the job apart from customer satisfaction and retention. I have the ability to handle irate customers and good convincing skills, hence I feel I am the perfect fit for this job. Looking forward to speak with you to discuss more on this platform.
Dynamic, highly motivated and target oriented customer service representative having well experience in customer resolution. Coming with strong knowledge of CRM solution and practices. Go the “extra mile” to meet sales quota and facilitate future sales. Offering the ability to handle pressure, high volume calls, Emotional stability, and proven ability to resolve customer complaints professionally.
