Mohammed Rasiq

In quest of a challenging position to put-forth my knowledge, skills and abilities in theIT/Telecom Industry & Logistics that offers fruitful and professional growth while being resourceful, innovative and flexible.

Proactively and professionally render service and ensure optimum satisfaction; also a position that calls for application of my strength &

provides scope for further learning & progress

➢ Armed with 10 years of experience in the core IT/Telecom

Industry

➢ Excellent knowledge in Structured Cabling and IP Camera.

➢ Self-motivated, creative and innovative individual with strong analytical and planning skills.

Marks Marine Engineering L.L.C

AUG 2019 - PresentIT Technician & Service Coordinator

• ECDIS Software installation and troubleshooting
• Ships software installation
• Ships systems installation and repairing
• Backup & Restoration, Applying patches, Disk space management,

user management,

• Backup planning and implementation.
• Windows Installation (7,10,11), Antivirus Installation
• Responsible for management, monitoring, the customer's data, and network infrastructure.
• Troubleshoot the Staffs problems Low Signal, Hardware problem,

Internet-related issues, etc

• IP Camera Installation and Managing Camera Recordings in

Servers. Backup and Restoration Of Camera Data from the severs.

• Managing whole Network Cabling and checking Connectivity.
• Make perfect the LAN connection and ensure that all the customers are able to access our network.
• Arranging Engineers work schedule on site
• Coordinating with agent boat and Ships ETA
• Arrangements Required work materials in local Market
• Delivery Note preparation
• Engineers Gate pass and approvals checking and renewals
• Job Service reports sending to customers and filing
• Engineers work Status Updates Checking

➢ IT Technician RESPONSIBILITIES:-

• Backup & Restoration, Applying patches, Disk space management,

user management,

• Backup planning and implementation.
• Windows Installation , Antivirus Installation
• Responsible for management, monitoring, the customer's data and network infrastructure.
• Troubleshoot the Staffs problems Low Signal, Hardware problem,

Internet related issues etc

• IP Camera Installation and Managing Camera Recordings in Servers.

Backup and Restoration Of Camera Data from the severs .

• Managing whole Network Cabling and checking Connectivity.
• Make perfect the LAN connection and ensure that all the customers are able to access our network.

➢ LOGISTICS COORDINATOR RESPONSIBILITIES: -

• Assisting the cargo at the airport and Responsible for marking &

labeling on packages.

• Segregating by both gross weight and volume weight.
• Filing the documents properly and entering in the job book.
• Checking the status of the shipment and informing the customer.
• Attending telephones enquires, offering best rates discussing with the sales department.
• Assisting for preparing export and Import documentation
• Follow up an inquiry with customers.
• Checking the status of Shipment
• Filing the export-import documents and send to the clearance agents

 India Options Software Pvt Ltd, Thrissur

2013

CCNA , CCNP , MCITP , MCSC

 Cisco Online Examination

2013

Cisco Certified Network Associate – CCNA ,

( Cisco ID :CSCO12512460 )

 Focus English School, Kerala

2012

COMMERCE WITH COMPUTER APPLICATION (HIGHER

SECONDARY)

 KNMVHSS Vadanapally Thrissur

2010

S.S.L.C Kerala Board of Secondary Education