Mohammed Rasiq

IT SUPPORT

كفاءة

Sharjah, الشارقةعضو منذ ٣ يناير ٢٠٢٣

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نبذة

In quest of a challenging position to put-forth my knowledge, skills and abilities in theIT/Telecom Industry & Logistics that offers fruitful and professional growth while being resourceful, innovative and flexible.

Proactively and professionally render service and ensure optimum satisfaction; also a position that calls for application of my strength &

provides scope for further learning & progress

➢ Armed with 10 years of experience in the core IT/Telecom

Industry

➢ Excellent knowledge in Structured Cabling and IP Camera.

➢ Self-motivated, creative and innovative individual with strong analytical and planning skills.

الخبرة

Marks Marine Engineering L.L.C

AUG 2019 - PresentIT Technician & Service Coordinator

ECDIS Software installation and troubleshooting
Ships software installation
Ships systems installation and repairing
Backup & Restoration, Applying patches, Disk space management,

user management,

Backup planning and implementation.
Windows Installation (7,10,11), Antivirus Installation
Responsible for management, monitoring, the customer's data, and network infrastructure.
Troubleshoot the Staffs problems Low Signal, Hardware problem,

Internet-related issues, etc

IP Camera Installation and Managing Camera Recordings in

Servers. Backup and Restoration Of Camera Data from the severs.

Managing whole Network Cabling and checking Connectivity.
Make perfect the LAN connection and ensure that all the customers are able to access our network.
Arranging Engineers work schedule on site
Coordinating with agent boat and Ships ETA
Arrangements Required work materials in local Market
Delivery Note preparation
Engineers Gate pass and approvals checking and renewals
Job Service reports sending to customers and filing
Engineers work Status Updates Checking

➢ IT Technician RESPONSIBILITIES:-

Backup & Restoration, Applying patches, Disk space management,

user management,

Backup planning and implementation.
Windows Installation , Antivirus Installation
Responsible for management, monitoring, the customer's data and network infrastructure.
Troubleshoot the Staffs problems Low Signal, Hardware problem,

Internet related issues etc

IP Camera Installation and Managing Camera Recordings in Servers.

Backup and Restoration Of Camera Data from the severs .

Managing whole Network Cabling and checking Connectivity.
Make perfect the LAN connection and ensure that all the customers are able to access our network.

➢ LOGISTICS COORDINATOR RESPONSIBILITIES: -

Assisting the cargo at the airport and Responsible for marking &

labeling on packages.

Segregating by both gross weight and volume weight.
Filing the documents properly and entering in the job book.
Checking the status of the shipment and informing the customer.
Attending telephones enquires, offering best rates discussing with the sales department.
Assisting for preparing export and Import documentation
Follow up an inquiry with customers.
Checking the status of Shipment
Filing the export-import documents and send to the clearance agents