Muhammad Maaz

English language instructor, Customer support officer and Mental health professional with 6+ years of experience in various campaigns helping various organizations grow through smart strategy and creative thinking.

English Language Instructor - Leeds

(2018-06 - 2021-08)

• Delivered real-time error correction during speaking activities, enhancing student accuracy and boosting confidence in spontaneous English communication through creative thinking and strategy
• Engaging students in various activities and helping them to complete daily tasks or goals given

Foodak dispatcher - Abacus Consulting

(2021-08 - 2021-12)

• Coordinated delivery routes to align with real-time order changes, increasing dispatch accuracy and enhancing customer satisfaction in a dynamic environment

Sales Officer - Expanders

(2022-01 - 2022-08)

• Verified customer account details promptly to prevent errors, ensuring accurate service delivery and enhancing overall client satisfaction

Clinical Psychologist Internee

(2023-10 - 2024-03)

• Administered therapeutic interventions tailored to diverse patient needs, enhancing patient engagement and facilitating noticeable improvements in mental health outcomes

Customer Service Officer - Abacus

(2024-12 - 2025-10)

• Working with rocket money to lower down bills of customers located in US and completing daily targets and various tasks through creative and critical thinking

Bachelor - Psychology - International Islamic University Islamabad (2020-09 - 2024-08)