Nabil Mohsen

I have use 29 years experience Banking in many station last position as a branch Manager banking ….

to work creatively to raise performance level of individuals and organazitions ..

to increase productivity thourgh assessment and evaluation.

to help and provide appropriate working invironaments for people assist building a leading nation.

ability to work under pressure

Excellent people management skills and conflict management customer focus and service orientation ability to think creatively and challenges existing systems and processes.

excellent verbal and commanding skills.

efficiently hiring and training staff.

communication with the associates.

problem-solving techniques. completion

Financials

• achieve branch sales targets
• increase the customer base of the branch by sourcing new business, retaining the existing customers and capitalizing cross-sell opportunities.

Customer Service

• provide outstanding customer service and maintain quality of delivery
• Minimize customer complaints
• Ensure adequate staff is present in the branch to serve the customers

Branch Operations

• maintain transaction processing standards
• ensure branch follow procedures laid down in the Operating procedures and are in compliances with the bank’s policies and procedures
• Ensure that the business is booked as per laid down procedures and guidelines and due diligence is carried out with respect to money laundering and other regulatory requirements
• Ensure periodic checks are carried out properly

Security and Administration

• maintain the branch premises and ensure proper branch security
• Ensure proper signage / tariff / rates / other regularity requirements are in place

Human Resources

• Maintain high level of motivation
• Recommend training for staff based on identified training gaps
• Develop the deserving staff through movement into other senior or lateral positions while manage performance of underperforming staff
• Maintain compliance with Bank policies with respect to code of conduct, HR policies and Nationalization targets
• Ensure all staff have no pending Annual Leave for Calendar year.8. Other tasks related to the role as and when they come u

• , Spain University EENI _Madrid

Master international Business _

Sanaa University -yemen

_ Bachelor Administration Business