Nedaa Shurrab

10+ years of experience in Customer Service and managing multi-national and multi-cultural teams of +30.

• Looking for a leadership role in Customer Service.

Teleperformance Group, Inc. Senior Training Officer November 2017 - Present (5 years 4 months) Dubai, United Arab Emirates

Hasan Surgery - Plastic Reconstructive and Aesthetic Surgery Center Front Office Manager September 2016 - October 2017 (1 year 2 months)

Royal Group -WFC Team Leader December 2013 - October 2015 (1 year 11 months) Abu Dhabi TDIC 2 years 11 months Team Leader June 2012 - December 2013 (1 year 7 months)

Abu Dhabi Islamic Bank 2 years 7 months CRU March 2010 - February 2011 (1 year) Call Center Agent August 2008 - March 2010 (1 year 8 months)

Education Page 4 of 5 Mrajeb School High school;, science section · (1998 - 2001) Ajman University Diploma, Information Technology · (2003 - 2006)