Customer Service Representative
أرسل عرض عمل مباشرة لهذا المرشح
Dedicated and customer-focused professional with 3 years of experience in providing exceptional customer service.
Proven ability to handle diverse customer inquiries, resolve issues promptly, and ensure a positive customer experience.
Adept at managing high-stress situations and fostering positive relationships with customers.
Responded to customer inquiries via phone, email, and in-person, providing accurate and timely information regarding classes and general inquiries.
Effectively resolved customer issues and ensured customer satisfaction and loyalty.
Collaborated with other departments to address and resolve operational issues impacting customer service.
Assisted students with special needs and individuals with disabilities and ensured they were happy and comfortable in the institute.
Proved my ability to deliver excellent customer service, including effective communication and problem resolution.
Utilized my strong verbal and written communication skills and my ability to convey information clearly and professionally.
Collaborated with cross-functional teams to address customer and operational issues.
AL- BAATH University
Bachelor's Degree in English Literature
2019 - 2023
