Saly Lawlab

Reliable and adaptable professional with experience in customer service, administration, banking, hospitality, accounting, and data entry. Skilled in customer communication, transaction handling, and day to day operations.

Customer Service Representative at ALMASHAWI ALHALABIYAH (2022-05 – Present)

• Deliver professional customer service and respond to customer inquiries and requests.
• Process cash and card payments, receipts, and daily transactions accurately.
• Handle customer concerns professionally and provide appropriate solutions.
• Coordinate with colleagues to maintain efficient daily operations.

Customer Service Assistant at AL SULTAN SWEETS (2022-02 – 2022-04)

• Greeted customers and provided assistance throughout the purchasing process.
• Prepared receipts and maintained daily transaction records.
• Responded to customer inquiries and product-related requests.
• Maintained an organized and customer-friendly environment.

Administrative and Accounting Officer at DIVAN HOTEL (2021-01 – 2021-12)

Managed administrative and accounting-related tasks within a hospitality environment.

• Coordinated routine administrative activities and daily requirements.
• Communicated with customers and colleagues to ensure smooth operations.

Data Entry and Accounting Clerk at FACTORY VIEW TIME (2020-01 – 2020-11)

• Recorded and maintained financial and accounting information.
• Organized financial documents, records, and supporting paperwork.
• Entered data accurately and maintained up-to-date records.

Data Entry and Administrative Officer at TAKAMOL COMPANY (2018-09 – 2019-08)

• Managed data entry and maintained accurate company records.
• Handled HR related documentation and administrative information.
• Monitored quality related processes and followed up on operational requirements.

Data Entry and Records Officer at SYRIAN COMMERCIAL BANK (2017-01 – 2018-07)

• Entered and maintained customer and banking information accurately.
• Managed records, documentation, and administrative files.
• Handled confidential information with care and attention to detail.

Technical Diploma in Banking – Second Technical Banking Institute (2018)

International Computer Driving Licence in ICDL – Syrian Computer Society / Informatics Association (2018)