Norbu Tshering

Working as a barista

PROFESSIONAL EXPERIENCE 2015-2017

Blends & Brews Coffee Shoppee

Barista/Cashier

• Operated POS system, facilitating over transactions each day and responsibly opening and closing register at the beginning and end of each day.
• Memorized over 100_ coffee ,tea and cocoa beverages and completed 100-150 customers orders each day .

2018-2020

Leopolds of London

Lead Barista

• Support the manager in running an efficient, professional safe and profitable operation following all company standards. 2. Take ownership for accomplishing new and different requests to enhance reputation and generate revenues.
• Develop and implement training and development programs for staff as well as promote a positive working environment.

2020-present

Paperfig restaurant and desserts shop

Lead barista

• Maintain inventories by replenishing coffee bean supply, stocking coffee brewing equipment and ensuring sufficient supplies.
• Train new employees in store policies and procedures. 3. Remain updated on the latest coffee trends and new technology application where appropriate.
• Keep equipment operating in excellent condition by following operating instructions, troubleshooting breakdown and performing preventive maintainance.
• Participated in various store promotions such as storing coffee cart in various events.
• Work varied shifts, including weekends and holidays.

Mahbert High School, India

Siliguri, India

Indian School Certificate Examination 2010-2012

Mirik College Darjeeling, India

Bachelor of Arts 2012-2014