Peter Waidhalubi

Senior HR Generalist and ISO Internal Auditor with 10+ years of experience managing HR operations across healthcare, logistics, retail, travel retail, and facility management sectors. Expert in HR operations, PRO officer, employee lifecycle management, recruitment, onboarding, performance management, employee relations, payroll, and benefits administration. Strong expertise in HRIS systems (Oracle, SAP SuccessFactors), HR analytics, compliance, UAE labor law, and audit management (ISO 9001 / ISO 45001).

Proven track record in workforce planning, talent acquisition, policy development, and employee engagement, supporting multicultural and multi-country environments.

HR Generalist at WTS Facility Management/New Age Clinics Group – UAE (5 Clinics) (2025-07 – Present)

• Manage end-to-end HR operations across 5 clinics, including recruitment, onboarding, offboarding, and workforce planning.
• Lead talent acquisition for medical, administrative, and operations roles in compliance with DHA, DOH, and MOH regulations.
• Oversee employee lifecycle management, including onboarding, orientation, and exit processes aligned with UAE labor law.
• Administer HRIS (Oracle, SAP SuccessFactors), ensuring accurate employee records, documentation, and reporting.
• Generate HR analytics and dashboards (headcount, turnover, leave, engagement) to support business decisions.
• Manage performance management processes, including KPIs, appraisals, probation reviews, and PIPs.
• Handle employee relations, resolve workplace issues and support a positive work environment.
• Coordinate training and development programs, including compliance and mandatory healthcare training.
• Oversee payroll inputs, compensation, and benefits, including medical insurance and claims.
• Ensure HR compliance, policy implementation, and audit readiness (DHA/DOH inspections).
• Support succession planning, employee engagement, and retention strategies.

Senior Executive – Human Resources at Texture Properties / DSV Transportation & Logistics (2022-04 – 2025-05)

• Directed HR operations and administration, ensuring compliance with UAE labor laws and company policies.
• PRO services interacting directly with JAFZA for visa processing and renewals, facility license renewals, Visa cancellations using Dubai Trade portal for JAFZA.
• Managed full-cycle recruitment and onboarding/offboarding processes across multiple departments.
• Maintained HRIS data, employee records, and HR documentation for audit and compliance purposes.
• Prepared HR reports and people analytics, tracking turnover, engagement, and workforce metrics.
• Coordinated performance management cycles, including KPI tracking and employee evaluations.
• Administered payroll, compensation, and benefits, ensuring accuracy and timely processing.
• Acted as employee relations point of contact, resolving issues and improving engagement.
• Supported audit processes, compliance tracking, and policy implementation.
• Partnered with leadership on workforce planning, talent management, and HR strategy.

Senior HR Generalist & ISO Internal Auditor at Flemingo Enterprise (2018-07 – 2022-03)

• Managed HR operations across 12 international locations, ensuring compliance with local labor laws.
• PRO management – visa processing, license renewal, visa cancellation, Labor dispute management.
• Led recruitment, onboarding, expatriate management, and visa processing.
• Administered HRIS, payroll, benefits, and employee records across multi-country operations.
• Delivered HR analytics and reporting to support workforce planning and decision-making.
• Managed performance management systems, including appraisals, KPIs, and employee development.
• Implemented employee engagement and retention programs for multicultural teams.
• Conducted internal audits (ISO 9001 & ISO 45001) across HR and operations.
• Identified non-conformities and implemented corrective and preventive actions (CAPA).
• Supported ISO certification and recertification audits.
• Trained teams on compliance, quality standards, and documentation.

HR Generalist at Sharaf DG / Sharaf Retail (2014-11 – 2018-06)

• Supported recruitment, onboarding, and employee relations processes.
• Coordinated performance management and training programs.
• Managed payroll coordination, benefits administration, and leave management.
• Maintained HRIS data, employee records, and compliance documentation.
• Generated HR reports and supported data analysis.

Bachelor's degree in business management – Kyambogo University

Advanced Diploma in Information Technology for Business – UICT