Pornsawan Chiemram

Customer service has always been my top priority and something I take great pride in. By actively listening to clients, I consistently deliver exceptional experiences and five-star service. I thrive in fast-paced environments and am able to work well under pressure while staying organised to prevent potential issues. I also bring strong problem-solving abilities and can think creatively to find effective solutions when challenges arise.

Waitress at Hooters (2016-06 – 2020-12)

Greeted customers at the front of house, ensuring every guest received a warm and welcoming experience. As a waitress, responsible for taking orders and providing attentive service throughout 8-hour shifts. The restaurant had 80 tables and was often fully booked for the entire evening, which required working efficiently under pressure while maintaining excellent customer service.

• Greeted customers at front of house
• Took orders and provided attentive service
• Worked efficiently under pressure in fully booked restaurant
• Maintained excellent customer service standards

Front of House Staff at Audrey Cafe (2015-04 – 2016-05)

Worked front of house at a busy and popular café in Bangkok, responsible for taking orders, serving customers, handling payments, and maintaining a high standard of customer service. Duties also included opening and closing the café and completing end-of-day cash reconciliation.

• Took orders and served customers
• Handled payments and cash transactions
• Opened and closed the café
• Completed end-of-day cash reconciliation
• Maintained high standard of customer service

Vice Manager at 7-Eleven (2014-04 – 2015-04)

Started at 7-Eleven and progressed to Vice Manager within one year due to strong performance and reliability. Responsibilities included conducting stock checks, managing inventory and reordering products, unpacking deliveries, and using store systems to support daily operations and ensure the smooth running of the store.

• Progressed to Vice Manager within one year
• Conducted stock checks
• Managed inventory and reordering products
• Unpacked deliveries
• Used store systems to support daily operations
• Ensured smooth running of the store

High School – Huairat Pittayakom