Hellen Mutesi

A suitable position with an organization where I can utilize the best of my skills and abilities that fit to my education ,experience and skills a place where I can be encouraged and permitted to be an active participant as well vital contribute on development of the company. A good problem solver who enjoys helping people as much as possible, with excellent customer care experience both face to face and over the telephone. Pays great attention to detail and would make a significant contribution to the business.

MPOMBO AFRICAN RESTAURANT DUBAI

Responsibility as Waitress - Date 02/2021 to 01/2023.

• Providing the perfect service experience for restaurant patrons.
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (sim-en-place and sim-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue.
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints

/ queries satisfactorily

ST Paul Kawanda SS Kampala,Uganda.

Degree: High school Diploma.

12/2015.

YMCA Institute Kampala,Uganda.

Degree: Diploma in Hospitality and

Tourism.

08/2016