Pradeep Albuquerque

To work with a reputed and professionally managed organization, where my skills and experience can be utilized to the optimum for faster growth. My education coupled with my willingness to work hard gives me the confidence to achieve this objective.

Service Advisor - Oneroad Auto Service Centre - Dubai, U.A.E

(2020-12 - 2026-07)

• Greeting the customers & ask the customers to explain specific vehicle issues.
• Accident Repair Estimation & Insurance Follow up
• Opening job cards with proper services
• Maintain proper labour cost & parts estimation to customers.
• Preparing quotation in job card.
• Assigns service to specific mechanic
• Assist mechanics in completing repairs
• Inspecting the work completed by mechanics.
• Preparing invoices, LPO
• Taking the vehicles for test drives before returning to the customer
• During delivery, explain to the customer regarding the maintenance
• Providing billing statements & explaining billing details
• Checking whether the service of the vehicle is done correctly
• Ensured accuracy of all the daily reports posted in the system
• After service, need to get feedback from customers.

Service Advisor - Legacy Garage - Dubai, U.A.E

(2020-08 - 2020-12)

• Greeting the customers & ask the customers to explain specific vehicle issues. Opening Job Card, preparing LPO, Quotations

Vehicle Inspector - Intertek - Dubai, U.A.E

(2020-02 - 2020-07)

• Inspection of all types of products
• Vehicle inspection
• Checking inventory and sending export goods
• Container inspection
• Machinery equipment inspection

General Technician - Al Futtaim Motors - Ajman, UAE

(2013-10 - 2019-11)

• Assisting as a team leader on Job requirements
• Handling technical issues and vehicle maintenance
• Delivery of the vehicle on Time
• Maintain vehicle records by recording service and repairs.
• Verifies vehicle serviceability by conducting test drives; adjusting controls and systems.
• Test parts and systems to ensure that they are working properly
• Repair or replace worn parts, such as brake pads and wheel bearings
• Perform basic care and maintenance, including changing oil, checking fluid levels, and rotating tyres
• Explain to clients their automotive problems and the repairs done on their vehicles
• Use testing equipment to ensure that repairs and maintenance are effective

Service Advisor/Team Leader/Supervisor/Technician - Automatrix, Tata Motors - Mangalore

(2004 - 2012)

• Attending to customers' grievances, opening job cards, cost estimation
• Preparation of reports on each day's productivity and vehicle clearance.
• Delivery of the vehicle on time.
• Checking whether the service of the vehicle is done correctly
• Job Distribution is given to the technician
• Vehicle road test to be done
• Vehicle estimation details to be given to the advisors
• Correct supervision of the vehicle

National Apprenticeship Training Scheme - Industrial Training Institute, Karnataka Board (2003 - 2003)

Mechanical Training Scheme - Industrial Training Institute, Karnataka Board (2001 - 2001)