Service Advisor - Oneroad Auto Service Centre - Dubai, U.A.E
(2020-12 - 2026-07)
- Greeting the customers & ask the customers to explain specific vehicle issues.
- Accident Repair Estimation & Insurance Follow up
- Opening job cards with proper services
- Maintain proper labour cost & parts estimation to customers.
- Preparing quotation in job card.
- Assigns service to specific mechanic
- Assist mechanics in completing repairs
- Inspecting the work completed by mechanics.
- Preparing invoices, LPO
- Taking the vehicles for test drives before returning to the customer
- During delivery, explain to the customer regarding the maintenance
- Providing billing statements & explaining billing details
- Checking whether the service of the vehicle is done correctly
- Ensured accuracy of all the daily reports posted in the system
- After service, need to get feedback from customers.
Service Advisor - Legacy Garage - Dubai, U.A.E
(2020-08 - 2020-12)
- Greeting the customers & ask the customers to explain specific vehicle issues. Opening Job Card, preparing LPO, Quotations
Vehicle Inspector - Intertek - Dubai, U.A.E
(2020-02 - 2020-07)
- Inspection of all types of products
- Vehicle inspection
- Checking inventory and sending export goods
- Container inspection
- Machinery equipment inspection
General Technician - Al Futtaim Motors - Ajman, UAE
(2013-10 - 2019-11)
- Assisting as a team leader on Job requirements
- Handling technical issues and vehicle maintenance
- Delivery of the vehicle on Time
- Maintain vehicle records by recording service and repairs.
- Verifies vehicle serviceability by conducting test drives; adjusting controls and systems.
- Test parts and systems to ensure that they are working properly
- Repair or replace worn parts, such as brake pads and wheel bearings
- Perform basic care and maintenance, including changing oil, checking fluid levels, and rotating tyres
- Explain to clients their automotive problems and the repairs done on their vehicles
- Use testing equipment to ensure that repairs and maintenance are effective
Service Advisor/Team Leader/Supervisor/Technician - Automatrix, Tata Motors - Mangalore
(2004 - 2012)
- Attending to customers' grievances, opening job cards, cost estimation
- Preparation of reports on each day's productivity and vehicle clearance.
- Delivery of the vehicle on time.
- Checking whether the service of the vehicle is done correctly
- Job Distribution is given to the technician
- Vehicle road test to be done
- Vehicle estimation details to be given to the advisors
- Correct supervision of the vehicle
