Premraj Dhayal

Operation executive - Thrillophilia.com - Jaipur,India

(2023-07 - 2023-12)

Managed high-volume bookings, modifications and cancellations for domestic and international attraction and activity tickets within strict SLA windows across a fast-paced B2C travel platform.
Resolved customer queries and service issues at first contact.
Maintained precise, audit-ready booking and payment records under sustained transaction volume.

Travel Consultant - Rayna Tours - Abu Dhabi

(2024-01 - 2025-06)

Represented Rayna Tours at prestigious 5-star hotel travel desks including Beach Rotana, Sofitel Abu Dhabi, Khalidya Palace, St. Regis Saadiyat Island and W Yas Island, acting as guests' single point of contact for the complete trip.
Coordinated luxury travel arrangements end-to-end - flights, hotel bookings, transfers and experiences.
Consistently achieved 75-100%+ of monthly sales targets for 18 consecutive months through proactive, consultative upselling, engaging 10-15+ international guests daily from Europe, the Americas, India and Asia.
Organized and confirmed complex multi destination travel plans and special requests with high accuracy.
Maintained detailed CRM records of bookings, payments and client preferences, building strong relationships with hotel staff, suppliers and clients that drove high repeat-booking behavior.

Investment Manager - Square yards - Abu Dhabi

(2025-07 - 2025-11)

Consulted investors on opportunities across leading Abu Dhabi developers
Owned the sales cycle end-to-end lead qualification through close building lasting relationships.
Managed senior client calendars, meetings and follow-ups while coordinating property viewings and developer appointments direct executive-support work alongside sales responsibilities.
Prepared client presentations, reports and investment summaries for senior stakeholders, handling confidential client information and documentation with full discretion.

Property Advisor - Parker Premier Real Estate - Abu Dhabi

(2025-12 - 2026-04)

Advised international clients on premium residential and investment opportunities across top Dubai developers
Built and maintained a database of potential clients and leads, delivering structured, needs based consultations.
Served a diverse international client base spanning European, American, Indian and broader Asian and Middle Eastern investors, achieving consistent repeat engagement and developer referred leads.
Advised on both Off Plan and ready to move inventory across Dubai and Abu Dhabi developer portfolios.
Prepared professional documentation, proposals and client correspondence, managing the full sales coordination process from first meeting through to final agreement.

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