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Rania Boubekeur

Rania Boubekeur

Customer Service

كفاءة
Dubaiعضو منذ ٢٧ يونيو ٢٠٢٦
customer service
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customer service

نبذة

Professional and adaptable aviation specialist with experience in fast-paced airport environments, delivering consistent, high-quality passenger service. Recognized for strong communication skills, cultural awareness, and the ability to manage demanding situations with efficiency and composure. Dedicated to upholding excellence, discretion, and service standards expected in premium aviation. Fluent in Arabic, French, and English.

الخبرة

Freelance Hostess – Dubai, UAE (2025-05 – Present)

Event & Hospitality Roles

  • Welcomed and assisted VIP guests at luxury events, private parties, and exclusive brand activations
  • Managed VIP guest lists, table arrangements, and discreet coordination with event organizers
  • Provided personalized, high-standard service to high-profile clients and international guests
  • Maintained elegance, professionalism, and strict grooming standards at all times

Ground Staff Agent at Tunisair (2023-12 – 2025-06)

  • Assisted passengers during check-in, boarding, and baggage handling procedures.
  • Verified travel documents and ensured compliance with airline and safety regulations.

cabin crew at Air Algérie (2022-08 – 2023-04)

  • Delivered high-standard onboard service ensuring passenger comfort and safety
  • Provided attentive, personalized service in an international environment
  • Managed passenger requests with discretion and composure
  • Communicated effectively in Arabic, French, and English

Receptionist at AZ Hotel Zeralda (2021-11 – 2022-06)

  • Welcomed guests and managed front desk operations.
  • Handled reservations, calls, and administrative duties.
  • Ensured guest satisfaction through attentive and courteous service.

التعليم

Senior Technician in tourism in Tourism – Ajial al moustakbal school (2020 – 2023)

Bachelor's Degree in Web Development in Web Development – Multimedia school – France (2024 – 2027)

cabin crew training in Aviation

المهارات

customer service

التقييمات

ذات صلة