Dynamic and results-driven hospitality professional with over a decade of experience in front office operations, guest services, and team management. My leadership has contributed to maintaining high guest satisfaction scores and ensuring smooth operations on-site. I have a proven track record of developing and promoting internal colleagues, managing large teams, and ensuring VIP guests receive exceptional service. My expertise also extends to pre-opening operations, corporate reporting, and collaborating with cross-functional departments to drive operational excellence.
Front Office OperationsGuest ServicesTeam Management+12
