IT Service Manager I Operations and Projects
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I am a confident, self-driven, result-oriented, team player who is adaptable to various situations. My unwavering belief in my abilities, determination to achieve goals and ability to collaborate effectively, allows me to excel in diverse environments and deliver exceptional results.
Experienced IT Service Manager with over 18 years of expertise in leading high-performing teams and delivering innovative solutions to meet the demands of today's fast-paced business environment. Proven track record in streamlining processes, improving efficiency, and driving customer satisfaction. Skilled in project management, IT service delivery, vendor management, and strategic planning.
Adept at building strong relationships with stakeholders and collaborating with crossfunctional teams to achieve common goals. Committed to staying current with the latest technologies and trends in the industry
I have completed my bachelors in business management, along my career i have attended and completed trainings in Lean Six Sigma, Scrum master and Project management