Sanjog Limbu

I have been working as a barista since last 8 years gaining multiple responsibility and knowledge. Currently, I am working as a head barista and café In-charge in Dubai.

➢ Overseeing salespeople, cashiers, shelf stockers, and other employees.

➢ Managing finances and preparing monthly and an annual budget. (Manually)

➢ Daily records of expenditure, sales figures, and employee performance.

➢ Evaluating the supply and availability of stocks, and profit-margins.

➢ Implementing measures to avoid stock damages, theft, and wastage.

➢ Monitoring shelves stocks and product displays, and the general appearance of the store.

➢ Investigating market trends and offering products that would appeal to customers.

➢ Addressing customers' requests, comments, and complaints.

➢ Motivating employees to achieve targets.

➢ Hiring and training fresh staff members and scheduling shifts.

➢ Calibration of grinder and tasting the excellent quality and the quantity of espresso.

➢ Improves quality results by studying, evaluating, and redesigning processes; implementing changes; supporting and improving the appearance of the store and coffee bar.

➢ Educates customers by presenting and explaining the coffee drink menu; answering questions.

➢ Correctly followed all health, safety and sanitation guidelines.

➢ Prepares and sells coffee drinks based on pour over like V60, Chemex, French Press, Aero press, Syphon, Cold brew, Mocha pot.

➢ Maintain the company stander including the recipes and preparation techniques for food and beverages.

➢ Ordered, received and stocked supplies and retail products.

➢ Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; supporting supplies, pastries, and cookies for a coffee bar.

➢ Keeps equipment working by following operating instructions; troubleshooting breakdowns; supporting supplies; performing preventive maintenance; calling for repairs.

➢ Maintains safe and healthy work environment by the following organization standards and sanitation regulations. ➢ Updates job knowledge by taking part in educational opportunities; reading coffee, retail trade, and food service publications; supporting personal networks.

➢ Decreased food and utensil waste by supporting correct requirements.

➢ Redesigned coffee menu for improved readability

➢ Institution Name - National Institute of Schooling. (C.B.S.E).

➢ Qualification – Higher Secondary School (2012).

➢ Field of studies – Arts and Commerce’s.

➢ Institution Name Assembly of God Church School. (I.C.S.E).

➢ Qualification – Secondary School (2010).

➢ Field of studies – Arts and Commerce’s.