Shaba Banu

Administrator / Manager (Najmat Al Huda Pest control &Cleaning) (DECEMBER 2018 - PRESENT )

Managing the day-to-day requirements of the pest control operations team.
Ensure the resources and team members are efficiently utilized, planned and executed in line with the plans.
Allocate the pest control teams to site locations in line with project and mobilization plans.
Delegating project tasks to operations team members, monitor the completion of the tasks from open to close.
Assist with project mobilization and demobilizations under the guidance of the Mobilisation Manager
Manage the team of site operations technicians.
Ensure the performance of the team is managed in line with the role expectations.
Maintain good relationship with the team and encourage proactiveness.
Responsible for maintaining all weekly reporting requirement for Projects.
Ensure all trackers of key processes are up to date and points are actioned on time

Administrator (Excel Food Stuff Trading ) (DECEMBER 2013- DECEMBER 2017 )

Excellent telephone manner.
Dealing with all internal and external mail therefore reading and responding to all emails internally and externally.
Taking clear messages and passing these promptly to the appropriate member of the team using judgment of urgency.
Provided reception duties on behalf of the team, which involved providing face-to-face contact for visitors in a responsive and courteous manner.
Checking the daily sales report and updating in the system.
Maintaining the stock report and checking weekly.
Follow up with the sales man for the credit customer’s payment.
Preparing monthly statement of Account.
Organize and coordinate meetings, conferences, travel arrangements.
Process payments and documents such as invoices, vouchers, employee reimbursements and statements.
Ensure to have a proper filing for all types of documents.
Administrative duties, including Invoices, Basic quotes, LPO, office stationary orders.

Receptionist/ Administrator (Youthworx Interiors LLC ) (DECEMBER 2011 – JULY 2013 )

Answering the telephone dealing with queries over the phone as well as on a face-to-face basis or referring them to the relevant member of staff.
Booking appointment and cancellations, sending and responding to faxes.
Overseeing administrative activities and coordinating with various internal departments for smooth functioning.
Organizes business travel itineraries and accommodation for company managers, visitors; maintains executive’s appointment schedule by planning and scheduling.
Ensure to have a proper filing for all types of documents.
Responsible for Managing and directing front office.
Providing support to professional staff members.
Responsible for creating databases of client's information.
Take and relay messages.
Provide information to callers.
Direct persons to correct destination.
Maintain appointment diary either manually or electronically.
Dealing with all internal and external mail therefore reading and responding to all emails internally and externally.
Administrative duties, including Invoices, Basic quotes, LPO, office stationary orders.

نبذة