Shoroq Khaled

I have been working in the field of administration in Dubai International Private school in Dubai For nine years, I hold a degree in a Civil Engineering since 2009.

• Administer forms, schedules, and maintain records and information in the school system to support all human resources processes.
• Handle employment status-change data to maintain employee information.
• Provide secretarial support by formatting and printing information.
• Keep human resource information confidential to maintain employee confidence and protect operations.
• Record employee leave & absences.
• Follow organization standards to maintain quality service.
• Document procedures and create guidelines as part of necessary administrative tasks.
• Supervise employees to ensure efficiency and productivity.
• Meet prospective parents to explain admission procedures, curriculum, fees, and school regulations.
• Answer, screen, and forward incoming phone calls to provide necessary admission-related information and record inquiries.
• Manage pupil information and database recorded in shared data sheets.
• Keep updated records of office expenses and fees received.
• Participate in school events, open houses, exhibitions, etc.
• Provide required documents to current pupils such as enrollment confirmation, school reports, and “To Whom It May Concern Letters”.
• Update the admission process, templates, policy, and procedure.
• Draft office communication documents such as business letters, memos, faxes, and other forms.

Bachelor’s degree in civil engineering – 2009

Al Najah National University, Palestine