Simon Rodriguez Jaramillo

Customer-focused professional with international experience in hospitality, marketing, and sales. Strong communication skills, leadership experience, and a service-driven mindset aligned with premium brands and multicultural environments. Proven ability to deliver high-quality customer experiences and drive business growth.

Marketing & Sales Manager at BNF (2024-01 – Present)

Marketing and Sales Manager at BNF in Dubai

• Delivered premium customer experiences through personalized service
• Led marketing strategy and brand positioning
• Built strong, trust-based client relationships
• Drove sales by understanding customer needs
• Supported business growth through service excellence

Marketing & Sales Director at BNF (2018-01 – 2024-12)

Marketing and Sales Director with leadership of sales teams and marketing campaigns

• Led sales teams and marketing campaigns and strategies
• Worked as sales executive and later director
• Drove customer acquisition and retention
• Focused on restaurant operations and service standards

Hospitality & Customer Service at Hospitality Organization (2015-01 – 2018-12)

Hospitality and Customer Service professional in high-volume hotel operations

• Delivered high-volume hotel front-of-house operations
• Managed customer service and guest relations in a multicultural environment