Sumanth Sammeta

Delivers the brand promise and provide exceptional guest service at all times.

 Provides excellent service to internal customers as appropriate.

 Be familiar with the hotel’s products, services and policies.

 Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

 Maintains positive guest and colleague interactions with good working relationships.

 Personally and frequently verifies that guests are receiving the best possible service during their dining Experience

 Ensures that guest history records are accurately maintained and all repeat guests are given high priority