Uzair Islam

Fraud Analyst, Customer Service, Accountant,

كفاءة

Sharjah, الشارقةعضو منذ ٦ يوليو ٢٠٢٤

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نبذة

I am a positive,

enthusiastic, and self-motivated person who understands the importance of customer service and great attention to detail in a role of this nature. I believe the life experiences I have gained so far would enable me to deal with your customers and clients in a positive manner in line with the expectations of the role, and also in respect of the code of conduct required by your organization. As an experienced Associate, Fraud analyst, salesperson call center agent, receptionist, marketing executive, and administrator with more than 10 years of experience, have managed Accounts, Finance,

VRM,CRM, and FRM and worked as a Fraud monitoring agent with the same group. Throughout these years my core responsibilities include managing the operating process, monitoring transactions on cards, planning, control,

performance improvement, operations strategy and providing five star service to our customers on call or in the meeting with customer.

Significantly improved sales multiple times during the tenure through advertisement on both on call or in the meeting. During my time at my previous jobs, I have played a crucial role in the successful completion of many vital projects with my adhere skill set.

The skills, qualities, and attributes I possess will be of benefit to this role as an ability to work as part of a team to achieve the company goals and projects. High levels of customer service and care. Desire to continually develop within the role so I continue to contribute positively. An honest,

reliable, and professional approach to my work. Able to follow rules and procedures. Willingness to take on all tasks regales of their complexity.

Proficient in all types of Microsoft Word applications. Positive and enthusiastic attitude to work. Please feel free to contact me at any time with questions you may have or further discuss the opportunity.

الخبرة

Experienced professional with 11+ years in accounting, fraud analysis, and customer service, seeking a role to utilize my diverse skills. I aim to enhance organizational success, ensure compliance, and boost customer satisfaction through my financial expertise and fraud detection skills