Yuliya Supranovich

Dynamic Office Manager with over 5 years of experience in operations management across multiple sectors. Proven track record in successful overseeing the operations of 4 offices, managing budgets for private and corporate events, and liaising with contractors and government authorities. Skilled in onboarding staff and creating a positive workplace atmosphere. Committed to enhancing efficiency and fostering strong client relationships through exceptional organisational skills.

Worldwide Promotions (United Arab Emirates)

Office Manager: 09/2023- 11/2024

• Successfully managed operations of 4 offices including all kinds of repairs, work permits, water delivery, supplies and cartridges ordering, sending parcels and documents, file organizing, furniture ordering and set up
• Ensured timely payment of all office expenses (internet, corporate sim cards, DEWA, AC, DHL, business cards, office supplies etc.)
• Conceptualized and organized corporate events, managed budgets, liaised with contractors
• Facilitated onboarding new employees, maintained employee records, handled over 70 business sim cards efficiently
• Processed invoices, handled office cash flow, prepared detailed monthly expense reports
• Carried out personal assessments for the company owner
• Achieved successful communication with government authorities, building management and contractors
• Prepared salary certificates for employees
• Decorated offices for holidays, organized corporate gifts, sourced suppliers within a budget
• Fostered a comfortable working atmosphere through various initiatives

Atlantis The Palm (United Arab Emirates)

Lab Assistant: 03/2021-10/2022

• Entered daily results in a database
• Prepared daily reports
• Demonstrated laboratory methods to the hotel guests and excursions
• Carried out various lab work

Physical Health and Healing Centre, Dubai (United Arab Emirates)

Receptionist: 10/2020–12/2020

• Welcomed patients with a professional manner to ensure a positive first impression
• Registered and maintained accurate patients’ records
• Performed data entry tasks to keep information up to date
• Communicated with clients via phone and email for appointment booking, cancellation, confirmation, rescheduling, sending requested documents
• Provided to the clients information on services and schedule
• Optimized doctors’ calendars to enhance appointment efficiency
• Managed paperwork and did inventory
• Prepared daily and monthly reports

800 Flower LLC Dubai (United Arab Emirates)

Event Manager: 03/2019–03/2020

• Engaged with clients and company partners
• Discussed event details both remotely and on site, developed an event design, identified optimal solutions within a budget
• Prepared over 50 presentations for various events
• Prepared all the budgeting, calculations and quotes - Liaised with suppliers and contractors, ensuring timely and effective service delivery
• Executed project coordination on the day of events
• Conducted various workshops
• Maintained strong relationships with the clients (getting their feedback after events, promoting long term relationships with customers, offering new products etc.)

The Flowerful Project (United Arab Emirates)

Key Account Manager: 11/2016–02/2019

• Interacted with clients efficiently to close the deals
• Engaged with company partners to establish strong connections
• Managed administrative tasks including answering phone calls and emails, paperwork, client consultation on company products and services, ordering water, supplies and cleaning services, liaising with a building management and vendors, maintaining cleanness of the area, creating a comfortable atmosphere for clients and guests
• Handled petty cash, prepared detailed monthly expense reports
• Discussed event details both remotely and on site, developed an event design, identified optimal solutions within a budget
• Prepared over 100 presentations for various events
• Prepared all the budgeting, calculations and quotes
• Liaised with suppliers and contractors, ensuring timely and effective service delivery
• Executed project coordination on the day of events
• Conducted various workshops
• Maintained strong relationships with the clients (getting their feedback after events, promoting long term relationships with customers, offering new products etc.)

Belreamed, Minsk (Belarus)

Product Manager: 02/2014–04/2015

• Diagnosed issues in lab procedures efficiently
• Led training sessions for laboratory assistants on lab equipment and techniques
• Prepared tender documents
• Generated reports on sales, ordered reagents on timely manner
• Managed databases, performed data entry tasks
• Provided consultations to clients on company products, methods and methodologies

Achievement: diagnosed and resolved lab machine issue at the main reference laboratory in Belarus, successfully installing additional machines in different laboratories across the country, which increased the company's income.

09/2002–06/2007 MSc in Biology

Belarusian State University, Minsk (Belarus)

Specialization: Biology and Chemistry Teacher